To ensure you receive confirmation of your online prescription request, please see attached instructions - Online prescription order confirmation instructions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Repeat Prescriptions
You may obtain a further supply of your repeat medication by:
- Downloading the NHS App to your SMART phone from the App or Play Store, then registering online from the comfort of your own home.
- Ordering your repeat prescription on-line via the link at the top of this page. If you do not have an on-line services account and would like to use this service; please contact reception to arrange an appointment and download a registration form here.
- Handing in your medication request at reception, using your computer generated repeat request slip, or a repeat request slip available at reception.
- Posting your medication request to the surgery (please enclose a stamped addressed envelope if you wish us to return it to you by post).
- PLEASE REMEMBER WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE TELEPHONE.
Prescriptions can be collected at the earliest two working days after the request is received in the surgery; alternatively you can arrange for your repeat prescription to be sent electronically to your preferred pharmacy - pick up a leaflet and registration form from reception if you have not already set up a pharmacy nomination.
We aim for repeat prescription requests handed in before 17:00 hours on any working day to be ready after 17:00 two working days later (not including Saturdays).
If you would like the prescription posted to you, please provide a stamped addressed envelope.
It is important to ensure that when ordering a repeat prescription, patients only order those items that they require. When handing in the repeat prescription slip please mark clearly, with a TICK, those items that are needed. We do not issue repeat medication more than two weeks earlier than the items should be due; unless there are exceptional circumstances.
Many of the local pharmacies offer a service whereby they will collect your repeat prescription from the surgery and arrange with you when it will be ready for collection, or deliver it to you (please speak to your local chemist about information regarding this service).
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
In order to process your prescription, if you have not had time to make an appointment for your annual review. Please complete a Medication Review Questionnaire and return this with your repeat request - You will need to make an appointment before your next review is due to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.